Troubleshooting Frontier Identity Cards

A straightforward checklist before opening a support ticket.

Resource fails to start

• Confirm the exact resource folder name is rr_idcard and contains fxmanifest.lua.
• Open the server console and check the first error, not only the last error.
• Confirm dependencies start beforehand: VORP Core.
• Compare the currently installed database schema to the SQL packaged with the release.

Interface, prompts or actions don't work

• Check the player has the required VORP job, grade, and duty state (where applicable).
• Confirm configured interaction locations, NPC positions, and prompt distance.
• Verify inventory item IDs, usable item registration and required exports.
• Look for JavaScript errors in the NUI developer console and Lua errors in F8/server logs.

Resource-specific checks

• Confirm the installed resource folder and its manifest before changing exports.
• Use your character system’s current identifiers.
• Do not expose sensitive player identifiers on public-facing cards.

Contacting support

Send the resource name and version, first complete console error, steps to reproduce, and the relevant redacted config section. Never send your database passwords or webhook tokens.

Get support